Exchange Policy

At Rang Mehal, we want you to be satisfied with your purchase. Please read the following policy carefully.

1. Report Any Issue Within 48 Hours

After receiving your order, please check your parcel and dress carefully.

If you receive a damaged, defective, wrong, or incorrect item, you must inform us within 48 hours of receiving your order.

Any issue reported after 48 hours may not be accepted.

2. Exchange Policy

Rang Mehal offers exchange only. We do not offer cash refunds.

If you want to exchange your dress due to size, color, design, or personal preference, the product must be returned in its original condition.

3. Return Within 7 Days

Once your exchange request is approved, the parcel must be sent back to Rang Mehal within 7 days of receiving your order.

Returns sent after 7 days will not be accepted.

The product must be:

• Unworn and unused

• In original condition

• With original tags and packaging

• Free from stains, perfume, makeup, washing, or any damage

4. Delivery Charges

If the exchange is due to a wrong, damaged, defective, or incorrect item sent by Rang Mehal, the return delivery charges will be paid by us.

If you request an exchange due to your own preference, such as changing the size, color, or design, the return delivery charges will be paid by the customer.

5. Store Credit

If an exchange is not possible or you prefer not to select another item, store credit may be provided instead of a cash refund.

6. How to Request an Exchange

To request an exchange, please click the Exchange Request button below and submit your order details.

Our team will review your request and guide you through the exchange process.

Important

Report any issue within 48 hours of receiving your order. Once approved, the return parcel must be sent within 7 days.

Rang Mehal does not offer cash refunds. Eligible orders can be exchanged or converted into store credit according to this policy.